Straightforward, fixed monthly pricing

Frequently Asked Questions

What if I go over my plan’s hourly limit?: If you are about to go over your hourly limit in a given month, we will notify you. At that point, you will have the option to wait to action your request until the next month, upgrade plans, or pay for the additional work at our regular hourly rate.
Can I change my plan?: Absolutely. You can switch between our monthly basic, monthly professional, monthly enterprise or project-based plans at any point. However, if you have any unused hours they may be reduced depending on what package you choose.
What is regular vs. priority support?: Marvel & Snap experts are always here to help you. With priority support, your support requests go to the top of the team’s queue.

What payment types are accepted?: We accept direct deposit, but for organizations without that capability, we can support invoicing as well.
What currencies are accepted?: Dollar amounts indicated above are in Canadian currency. Canadian companies are charged G.S.T. or H.S.T. provincial sales taxes. Your invoice will state the total tax required by law.
What if I want to cancel my plan?: That would be very unfortunate and we would be sad to see you go. All our plans are month-to-month, so you can cancel your plan at any point. This means you will also forfeit any unused hours you have accumulated.